eCommerce Admin

Freelance Bandung
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Job Description

  • Set up promotional tools, including vouchers, in-store flash sales, shop decoration, and campaigns on clients’ e-commerce platforms.
  • Upload and regularly update product information, including descriptions, prices, product photos, keywords, and stock levels across e-commerce platforms.
  • Monitor and manage product inventory to ensure stock availability and accurate records.
  • Oversee and manage the administration of online stores, including category settings, promotion setups, and discounts.
  • Coordinate with clients and internal teams to ensure timely execution of product launches, campaigns, and updates.
  • Analyze campaign and store performance metrics, generating actionable insights for improvement.
  • Resolve operational issues, such as order fulfillment delays, stock discrepancies, and platform-related queries, in a timely manner.
  • Ensure all client stores comply with platform policies, guidelines, and best practices.
  • Provide weekly and monthly reports on sales performance, stock levels, and promotional activities.
  • Communicate with e-commerce platform representatives to optimize store visibility and address platform-related concerns.

Requirements

  • Familiar with seller dashboard (Shopee, TikTok, Lazada, & Tokopedia).
  • Proficient in Microsoft Excel, including the use of VLOOKUP, Pivot Tables, and basic formulas for data analysis.
  • Understanding of online store operations, including category management, promotions, and inventory tracking.
  • Ability to resolve operational challenges quickly and effectively, such as managing stock discrepancies or technical issues.
  • Have basic knowledge of e-commerce platforms and online store management.
  • Experienced in using e-commerce platforms such as TikTok, Shopee, Tokopedia, and Lazada.
  • Able to communicate well and have strong organizational skills.
  • Careful and detailed in managing product data and client information.
  • Willing to work on a project based (freelance).

Requirements Skill

Data ManagementAttention to DetailData EntryContent MarketingDigital MarketingConsumer ProductsOnline MarketingE-CommerceMarketplace Management
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